I'm having difficulty renewing my domain name
Simply log in to your account and go to the "Domain" section, then click on the Renew button; you can also go to https://shop.gandi.net/domain/renew
If the deadline for renewing your domain name has lapsed (see renewal deadlines), une restauration est parfois possible. Quand cette restauration ne peut pas être faite en ligne via votre compte (rubrique “Noms de domaine Restaurables”), you may still be able to restore it. If restoration is not possible online via your account (see "Domain names Restorable"), it can sometimes be manually performed by our support team, who you should contact as soon as possible by opening a ticket at the bottom of this page. In most cases, you will be asked to credit your Gandi prepaid account in the required amount.
Renewing a domain name
Restoring a domain name
Important: If your domain name is managed by one of our resellers, only that reseller can renew your domain name.
If the deadline for renewing your domain name has lapsed (see renewal deadlines), une restauration est parfois possible. Quand cette restauration ne peut pas être faite en ligne via votre compte (rubrique “Noms de domaine Restaurables”), you may still be able to restore it. If restoration is not possible online via your account (see "Domain names Restorable"), it can sometimes be manually performed by our support team, who you should contact as soon as possible by opening a ticket at the bottom of this page. In most cases, you will be asked to credit your Gandi prepaid account in the required amount.
Renewing a domain name
Restoring a domain name
Important: If your domain name is managed by one of our resellers, only that reseller can renew your domain name.