I can't get my TLS certificate

Gandi offers three types of TLS certificates (formerly known as SSL certificates): Standard (or DV for Domain Validation), Pro (or OV for Organization Validation) and Business (or EV for Extended Validation).

Every type of certificate must pass the Domain Control Validation (DCV). Depending on the size of the certificate (single address, multi-domain or wildcard), there are several ways of carrying out this DCV.

In addition to the DCV, Pro certificates require that you send your company's documents to Gandi and perform a "callback" verification (carried out via an automated telephone call, or sometimes by email).

For Business certificates, in addition to the VCD, you need to send a number of supporting documents directly to our partner Sectigo; this Business procedure is managed exclusively by Sectigo.

Create an TLS certificate
See the available methods for DCV
See the documents required for a Pro certificate
See the documents required for a Business certificate

If your website is hosted on a Gandi web hosting platform, you can install a free, unlimited Standard TLS certificate, which requires no direct intervention (the DCV is automatic).

Installing an automatic TLS certificate on a Gandi web hosting