I can't change my email address
We have several email addresses on file in our system:
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Recovery email addresses:
These addresses are essential pieces of information in our system: they are the addresses to which we send you a recovery code if you forget your account password.
You can add or delete recovery email addresses (we recommend that you provide at least two, linked to different mail servers) in the"Settings" section of your account (not to be confused with the Organizations section of your account). We also strongly recommend that you provide at least one email address that is NOT associated with a domain name managed by your Gandi account.
As a reminder, the same email address can only be registered as a recovery address for a single user account.
Adding / Deleting a recovery email address
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Your organization's email address:
This is the address to which we send most notifications about products belonging to an organization (either your personal organization or your business-like or other organizations).
You can update it in the Organizations section of your account.
The same email address can be used for multiple organizations.
Change the email address of an organization
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Domain name contacts' email address(es):
Your domain name contacts are primarily used to provide information submitted to the registry and potentially published in the Whois database.
Change the contacts of a single domain name
Change the contacts of multiple domain names