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Gandi.net HelpDesk

Logging in to your v4 account

Updated

Migration help: Connect to the V4 interface

When you go to the V4 interface, you should land on this page:

Having trouble logging in? The password is not recognized.

Click on the " Login problems? " link to follow the recovery procedure.

Your handle isn't recognized.

In that case, you need to contact Customer Support so that an agent can provide you with the secure procedure to recover this information: support-en@support.gandi.net

We recommend that you provide as much information as possible, such as a domain name or website address you own, so that our agents can identify your account as quickly as possible.

Are you logged in?

Great! You can now proceed to the next steps.

I would like to contact customer care

You would like to receive a detailed answer or have a more complex problem? File a support ticket Please describe the problem as precisely as possible (error message encountered, method to reproduce the situation, etc.).