Migrating a V4 account

Migration help: Migrating a V4 account to the new V5 interface

On this page, please enter your V4 identifier (in AB1234-GANDI format) and the associated password, then click on the "Start" button.

You are an individual

You are an individual if your account type is simply defined as "Individual".

If so, continue here: 

https://docs.gandi.net/en/account_management/interactive_migration_help/migrate.html#you-are-an-individual

You are an organization

You're considered an organization if your account type is "Company", "Association", "Public Body" or "Reseller".

If this is the case for you, you can continue by following the link below.

https://docs.gandi.net/en/account_management/interactive_migration_help/migrate.html#you-are-an-organization

Forgotten your V4 password? 

If you've forgotten the password to your V4 account, you can use the "Reset my password" link (https://v4.gandi.net/login/lost?lang=en) to be taken to the password recovery page on the V4 website.

Activate a V4 account on V5

Migration help: Start of the process of activating a V4 account on V5

This is the default method. In fact, if you try to connect to the v5 interface with a classic v4 handle that has not been activated, you will automatically be forwarded to the activation process, provided that the handle and password are correct.

If you have lost your login credentials : 

https://docs.gandi.net/en/account_management/interactive_migration_help/forgot_password_v4.html

If everything is correct, you will be redirected to this page:

Click “Start” then you are ready to move on to the next step.